Calling Features

Single or multiple calling features can be purchased and tailored to meet each customer’s specific calling needs.

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Download the Calling Features Complete Brochure

Calling Features:

Block the Blocker

Blocks a private or anonymous call from ringing on your line. Press *77 to activate feature.

Caller ID

View the name, date, and time of an incoming call. Requires a Caller ID box or a phone with Caller ID capabilities.

Call Identification Blocking

– Per Call
Blocks the delivery of your name and number to the location you are calling.

Instructions for Use:
1. Pick up your handset and listen for the dial tone.
2. Press *67 (on a rotary phone, dial 1167)
3. Dial the number you are calling as usual
4. The person you have called will not be able to see your number displayed on their display screen. Instead, the word ‘private’ or ‘anonymous’ will be displayed.

Note: You must dial *67 each time you wish to place a call that is to be blocked, otherwise your number will be visible to the person receiving your call.

Call Identification Blocking – All Calls

Your name and number will be read as ‘Private’ on all Caller ID boxes. To temporarily unblock your number, dial *65

Call Forwarding – Basic

Allows you to redirect all incoming calls to another telephone number. This service uses a courtesy call so you can notify a party at the ‘forward-to-number’ that you will be forwarding your call to their number.

Instructions for Use:
1. Pick up your handset and listen for the dial tone
2. Press *72 (On a rotary phone, dial 1172)
3. Wait for a second dial tone
4. Dial the telephone number where calls are to be forwarded. (If the number is a long distance call,toll charges will be billed to your number for each call that is forwarded)
5. The telephone at the forwarded location will ring. If answered, Call Forwarding is activated and you may hang up. If unanswered or busy, hang up and repeat steps 1-4. Listen for the confirmation tone alerting you that Call Forwarding is activated.

To Cancel Call Forwarding
1. Pick up your handset and listen for the dial tone
2. Press *73 (On a rotary phone, dial 1173)
3. Wait for the confirmation tone alerting you that call forwarding has been cancelled.
4. Hang up your telephone. Call forwarding is deactivated.

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Call Forwarding – Busy and No Answer

Forward all incoming calls to another predetermined line if your line is busy at your home or business.

Call Return

Allows you to automatically dial the number of your last identified incoming call, whether you answered it or not.

Call Waiting

Alerts you to incoming calls while your line is in use. The service signals you with a tone.

Instructions for Use. When you are talking on the phone and hear the Call Waiting tone, you may:

1. End the first call by hanging up. The phone will ring and when you answer it you are connected to the second caller.
2. Depress receiver button or ‘flash’ button for a half second to place the first call on hold. You are then automatically connected to the second caller. You can alternate between two calls each time you depress the receiver button or ‘flash’ button.
3. You can also ignore the tone and continue talking with the first caller. The second caller will not interrupt you, but they may think that you are not home, or if you have voice mail the call will be transferred to the voice mail system if not answered.

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Caller ID/Call Waiting ID

Allows you to see who is calling while you are on the primary phone. After you hear the Call Waiting tone, the caller’s number will appear on your display unit. If you chose not to answer the call, the unit will capture the number.

If you have subscribed to Enhanced Caller ID, you can use Call Waiting ID. The feature requires a Caller ID display unit or telephone that is capable of Call Waiting ID. A regular display unit will not do Call Waiting ID. To see who is calling on the second call, wait a few seconds after the first Call Waiting tone. The callers’ number will appear on your display telephone or unit. You may choose to answer the call or ignore it.

Deluxe Call Waiting/Cancel Call Waiting

Gives you the option to cancel Call Waiting on a call-by-call basis. This can be done before you place the call or during a call.

Home Intercom Basic

This service allows you to speak with another individual using telephone extensions connected to the same line.

Home Intercom – Single-Line Variety Package

This service allows you to speak with another individual using telephone extensions connected to the same line. You can choose to use either the basic ringing pattern or up to three additional distinctive ringing patterns.
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Personal Ringing

Allows you to have multiple telephone numbers assigned to a single line, providing up to four distinctive ring patterns.

Permanent Call Forward

Automatically redirects all incoming calls to your number to the predesignated telephone number. The call is transferred without ringing at the original number.

Repeat Dialing

Redials a busy number for you, and then alerts you when the line becomes available.

Selective Call Acceptance

Dial *64 to create a special list of incoming calls that are to be accepted. All other numbers will receive a message that you are not accepting calls from them at this time.

Selective Call Forwarding

Dial *63 to create a special list of incoming calls that are to be forwarded to a predetermined number.
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Selective Call Rejection

Accept up to 10 numbers that you want to reject. When calls come in from these numbers, they will be notified that you are not accepting calls from them at this time.

Selective Distinctive Ringing

Dial *61 to assign a special ring to certain numbers.

Six Way Calling

Enables a customer to add up to 5 other parties to an established call.

Speed Dial 8

Save time by dialing a one or two digit code to make a call rather than a complete telephone number.
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Speed Dial 30

Save time by dialing a one or two digit code to make a call rather than a complete telephone number.

Telemarketer Screening

Allows only the calls you want to receive to come through on your line. Telemarketer Screening allows the subscriber to have the ability to screen calls from telemarketers, polling services, auto dialers, and other nuisance callers. A user is able to recognize friends and family when they call, preselect numbers to block, route calls to voice mail, select ‘do not disturb’ time frames, and block unwanted calls and Robocalls before they reach the subscriber.

Three Way Calling

Allows you to have a conference call with two other parties. With this service, you can initiate calls to both parties or add another party to an established call.

Instructions for Use:
1. Pick up your handset, listen for the dial tone and dial first the first phone number.
2. After your party answers, press the receiver button or ‘flash” button and listen for second dial tone.
3. Dial second phone number.
4. When your party answers, depress the receiver button or ‘flash’ button again to connect all parties.

Voice Mail

Voice Mail is simple, convenient and most of all, reliable. It will take a message if you’re on the phone or away from it. Retrieve your messages from any touchtone phone.

Never miss another phone call when you are away from the phone, on the Internet, on another call, or just too busy to get to the phone! Voice Mail is simple, convenient and most of all reliable. Voice Mail is a service on your phone line so no special equipment is needed. Retrieve messages from any touch-tone phone at home or from anywhere in the world. Never again worry about lightning damage erasing your messages. Voice Mail keeps them safe and secure.

Voice Mail Brochure – steps for easy setup, retrieval, and updates.

Voice Mail to Email – The Latest Technology!

Have you ever arrived home from work one evening to discover a phone message that you really needed to act on that day? Or arrived at an appointment only to discover that someone had left a message on your home phone that the appointment had been rescheduled? With Jefferson Telecom Voice Mail to Email service, you are in constant touch. When someone leaves you a message, an email is sent to the email address of your choice. Attached to the email is a sound file that you can listen to right over your computer speakers! You may also delete this phone message or save it using your computer.
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